Downloading Your E-Book Purchase

After you have submitted your order, we will confirm your purchase with an online Smart Receipt. You will then be ready to download your e-book(s). To begin downloading, click on "Download Item Now" next to each digital product in your Smart Receipt.

In order to view PDF files, your computer needs a copy of Adobe Reader installed on it. (Alternatively, Macs running OS X can also use the built-in PDF viewer, Preview.) Adobe Reader is free and can be downloaded safely and installed quickly on your machine. This free program will enable you to view and print PDF files, including our e-books and sample pages. Please make sure you have the latest version of Adobe Reader installed; some older versions, such as Acrobat Reader 4.0, have difficulty displaying and/or printing small portions of some of our books.

With Adobe Reader installed, when your file has completed downloading, it will appear in your browser window as a PDF file. It is important to save the file now. Hold down the Ctrl (PC) or Cmd (Mac) key and press S, or choose the Save Page As option under the File menu bar. In order to be able to read the file after you have saved it, be sure to save the file as a "Source" file.

Tip: We recommend that you save each PDF file to your computer by right-clicking on the "Download Item Now" link if you’re on a PC, or by holding down the Ctrl button while clicking on the link if you’re on a Mac. This method allows you to easily choose where to save the file on your computer without immediately opening it in your browser. For more information, please see the "Viewing, Saving, and Printing PDF Files" help pages for PC or Mac

After your purchase, you will also receive an order confirmation message via e-mail. This message will include a link to your online Smart Receipt. To access your account and view all of your Smart Receipts, log into our Web site with your User Name and Password. Follow the link to "View all previous orders" to get a list of all your online purchases. Click on an order number to view details for that particular order.

Problems while downloading (computer crash)

If your computer crashes or the power goes out, simply restart your computer and return to the website URL provided in your order confirmation e-mail from Teacher Created Resources. Log in using your User Name and Password and begin your download again. You have 14 days to download your order from the time of purchase.

Download times

The time it takes for your e-books to download depends on the speed of your Internet connection and the size of the file you are downloading.

If you would like to know how large a file is, check the Product Description Page of the book you are interested in. Look for the "How long will it take me to download the ebook?" link below the product description and prices. Clicking on this link will open a pop-up window that lists the size of the file and the approximate download times.

For reference, here are approximate download times for a 1MB file:

  • 56K Modem: 2.5 minutes
  • 128K ISDN: 75 seconds
  • DSL, Cable, T1, etc.: 5 seconds

Downloading items separately or together

If you order more than one e-book, you will have to download them separately. Follow our recommendation to save the PDF files directly to your computer and you can download all of your e-book purchases (from each Smart Receipt) without changing or opening new browser windows. For your convenience, you can download each e-book at your convenience by returning to your Smart Receipt any time within 14 days of purchase.

If you have any questions or require further information, please contact:

E-mail: customerservice@buyteachercreated.com

Mailing Address
Teacher Created Resources
6421 Industry Way
Westminster, CA 92683

Customer Service Team
(6am - 5pm Pacific Time)
Phone: 888-343-4335
Fax: 800-525-1254

Return to our Main eBooks Page.